FAQ

(0)
FAQ

FAQ

Yes! You may visit our showroom to view our products at SGLIGHTSTORE 3 Ang Mo Kio Street 62  #04-03 Link@AMK Singapore 569139.

Operating Hours

Monday to Friday: 10am to 6pm

Weekends: 10am-8pm

Public Holiday: Closed

Definitely! We have been emphasizing on quality, quality and quality. Our products are Singapore Spring Safety Mark, CE and CCC marking certified.

Unfortunately, no. But we do have 30 days exchangeable policy.

Yes! We allow exchange within 30 days from the date of purchase with a valid proof of purchase and packaging intact. Exchange to be done in our showroom.

You may like to do an interbank transfer to below detail: 

Beneficiary Name: Perfecto Concepts Pte. Ltd.

Bank Account Number: 689-127629-001. 

 

Bank Address: OCBC Bank

 

Please indicate clearly your Invoice Number under the “comments for recipient” via online interbank payment. 

Once payment has been transferred, please send or email us a screenshot of your transaction so that we can check to ensure payment has been transferred successfully to us.

Yes! We have a 1 year Warranty for all our lighting, and 3 years Warranty for lights with Spring Safety Mark Drivers excluding incompatible usage, wear and tear, improper installation, modifications, malfunction due to act of God. Full set of the LED light and components to be returned to our showroom for testing and we will do the 1-1 exchange for the defected components.

However, we do not cover Warranty for purchases of  individual drivers as we cannot guarantee that our drivers will be compatible to your lights. 

Yes! We do free delivery for every single purchases over SGD$250 – that’s before discount. Our delivery charge is SGD$15 for Singapore island wide at your preferred time slot.

You may submit your queries via our Enquiry Form, email us at Sales@sglightstore.com / SgLightStore@gmail.com or Call/SMS/Whatsapp/WeChat/Line us at 97560459 / 62507408.

We import directly from our factory and sell to you via our e-store without going through a local distributor and a lavishly set up retail shop. We are the distributor ourselves and our warehouse is our showroom!

Yes! For bulk purchase of minimum 20 pieces per size/design/colour, kindly email us at sales@sglightstore.com or call/SMS/Whatsapp/WeChat/Line us at 97560459.

Do visit our Facebook page - www.facebook.com/sglightstore :  For flash deals!